Learning & Development Manager
Core
Design and deliver organization-wide learning strategies, training programs, and talent development initiatives to enhance employee capabilities and service excellence.
Role type
Manager, Learning & Development
Builds
Structured learning pathways, leadership programs, talent pipelines, and compliance training frameworks
Domain
Human Resources / Learning & Development / Luxury Hospitality
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Learning strategy design, training needs analysis, program facilitation, talent management, succession planning, performance management, L&D analytics, budget management, stakeholder management, project management
Preferred skills
Luxury service standards expertise, Forbes training compliance knowledge, coaching and mentoring
Technologies
HRIS, Learning Management Systems (LMS), Microsoft Office (Excel, PowerPoint)
Responsibilities
Develop annual L&D strategy and training plans; conduct training needs analyses; lead delivery of induction, leadership, and service excellence training; manage talent development and succession planning; ensure compliance with Forbes training standards and UAE Labour Law; prepare L&D reports and dashboards; lead and develop the L&D team
Seniority
Manager, hands-on IC with team leadership