Mitarbeiter (m/w/d) Vertriebsinnendienst
Core
Support sales and account management by consulting customers on analysis services, sample collection, and technical requirements, and by developing technical solution concepts.
Role type
Sales Operations Specialist (Technical Support)
Builds
Individual service proposals and technical solution concepts for customers
Domain
Environmental analysis and laboratory services
Deliverable
product features
Required skills
Consultation, proposal creation, technical solution development, CRM management, scheduling, cross-functional coordination
Preferred skills
Customer contact experience, prioritization, structured work, empathy, communication, customer orientation, IT proficiency, proactive sales mindset
Technologies
CRM systems
Responsibilities
Consult existing and new customers on analysis services and technical requirements; Create and validate individual offers; Develop technical solution concepts based on customer needs; Clarify testing parameters and methods with lab leadership; Document sales activities in CRM; Coordinate customer appointments
Seniority
Entry-level to Mid-level, hands-on IC