Chargé.e de Relation Client en Laboratoire d'Analyses des Eaux
Core
Technical interface between the water analysis laboratory and clients, providing technical advice on analysis choices and methods.
Role type
Client Relations Coordinator (Water Analysis)
Builds
Client service interface for water analysis services
Domain
Environmental science / Water analysis
Deliverable
client delivery
Required skills
technical expertise in water analysis, client relationship management, invoicing and credit management, technical complaint handling
Preferred skills
background in analytical chemistry, prior experience in client relations
Technologies
none stated
Responsibilities
provide technical advice to clients on analysis choices and methods, manage daily tracking of analyses from sample receipt to result reporting, manage accounts receivable and invoicing, contribute to sales development via client satisfaction, handle technical complaints following validated reports
Seniority
Mid-level, hands-on IC