Business Development Manager
Core
Drive sales and marketing activities for laboratory testing and analysis consultancy services, expanding the customer base and managing market penetration.
Role type
Business Development Manager (Sales & Marketing)
Builds
Sales targets, new market penetration, customer databases, and marketing strategies for laboratory testing services.
Domain
Life Sciences / Laboratory Testing / Analytical Services
Deliverable
client delivery
Required skills
Business and selling skills, knowledge of laboratory testing and analysis, understanding of sampling equipment, familiarity with MS ISO/IEC 17025 clauses, market research and competitor analysis, customer relationship management, team supervision and motivation, strategic planning.
Preferred skills
Knowledge of chemistry discipline, experience in related industries, ability to work under stress, resourcefulness.
Technologies
MS ISO/IEC 17025, computerized customer databases
Responsibilities
Plan and organize department activities including costing, quotation, and tendering; coordinate action plans to penetrate new markets; supervise and monitor sales team performance; conduct market research and competitor surveys; promote products and testing services to new customers; analyze and resolve customer complaints; communicate with internal departments to meet customer timeframes; evaluate opportunities for process improvements.
Seniority
Mid-Senior, hands-on IC