People Services Specialist
Core
First-line HR operational support for employee lifecycle administration, onboarding, case management, and data maintenance across the Malaysia market.
Role type
HR Operations Specialist
Builds
Employee lifecycle processes, HR case resolution workflows, and data integrity within HR systems.
Domain
Healthcare technology / Human Resources
Deliverable
Dashboards & analysis
Required skills
HR operations, employee lifecycle administration, HR case management, HRIS data maintenance, compliance with local labor laws, process improvement, stakeholder liaison
Preferred skills
Manufacturing industry experience, global environment experience
Technologies
Workday, SuccessFactors, ServiceNow
Responsibilities
Serve as first point of contact for HR queries, manage onboarding and offboarding activities, resolve HR cases within SLAs, maintain employee data in HR platforms, ensure compliance with Malaysian employment regulations, identify automation opportunities
Seniority
Mid-level, hands-on IC