(GSD) People Tech Functional Support Specialist (Bangkok-based, relocation provided)
Core
Post-go-live functional support for Agoda's Workday HR platform, ensuring system stability, troubleshooting issues, and optimizing HR processes.
Role type
Functional Support Specialist (Workday)
Builds
HR operational workflows and employee lifecycle management systems
Domain
Human Resources / Enterprise Software (Workday)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Workday post-go-live support, Workday configuration, issue troubleshooting, requirement gathering, stakeholder partnership, testing coordination, data integrity management, documentation
Preferred skills
Workday implementation experience, EIB/integration knowledge, HR/Payroll/Finance process knowledge, regression testing, global environment experience
Technologies
Workday
Responsibilities
Investigate and resolve system issues, data discrepancies, and process failures; maintain and update Workday configuration; partner with stakeholders to optimize business processes; coordinate testing for new enhancements; maintain data integrity and compliance; document business processes and issue resolutions
Seniority
Mid-level, hands-on IC
