Guest Services Agent - Manitoba Remote Camps
Core
Front-desk agent managing guest check-ins, room assignments, reservations, and billing for remote camp facilities.
Role type
Guest Services Agent
Builds
Operational guest services and administrative support for remote camps
Domain
Hospitality / Remote Camp Operations
Deliverable
product features
Required skills
Guest service, reservation management, billing, data entry, conflict resolution, safety compliance
Preferred skills
Camp management software proficiency, Microsoft Excel/Outlook
Technologies
Microsoft Excel, Microsoft Outlook, Camp Manager software
Responsibilities
Greet and welcome clients, assign rooms and issue keys, maintain occupancy records, book and modify reservations, transmit messages, complete weekly billing, orientate clients to rules and procedures, log lost and found items, enter data in spreadsheets, assist with administrative paperwork and filing, collect client feedback, ensure health and safety compliance, maintain facility cleanliness
Seniority
Entry-level to Mid-level, hands-on IC