Technicien support informatique (H/F) - Fougères
Core
Provide on-site IT support to end-users, resolving incidents and managing daily technical needs within a small IT team.
Role type
Junior IT Support Technician
Builds
User support services for office tools, telephony, and mobile devices
Domain
IT Services / Helpdesk
Deliverable
client delivery
Required skills
Windows 10/11, Microsoft Office 365, Active Directory, GLPI, iOS/Android device management, printer/peripheral management
Preferred skills
User communication, technical simplification, autonomy
Responsibilities
Manage incidents and requests in GLPI, assist users with office and collaboration tools, support telephony and video conferencing, perform workstation imaging, manage printing services and peripherals
Seniority
Junior, hands-on IC
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