Traineeship ServiceNow Consultant
Core
Trainee consultant solving business problems by analyzing processes and configuring ServiceNow solutions for public and semi-public organizations.
Role type
Trainee ServiceNow Consultant
Builds
Configurable ServiceNow workflows and integrations for ITSM, ITOM, HRSD, and CSM domains
Domain
Digital transformation, IT Service Management, HR Service Delivery
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Process analysis, ServiceNow configuration, Workflow design, UI Policies, Flow Designer, REST/SOAP integrations, Key user management, AI experimentation
Preferred skills
ITIL, SCRUM, LEAN, JavaScript/TypeScript, SQL, CI/CD, BPMN
Technologies
ServiceNow, AWS, Azure, OCI
Responsibilities
Analyze business processes and translate them into ServiceNow solutions, Configure workflows and integrations, Support key users with functional questions, Experiment with AI functionalities
Seniority
Trainee, entry-level with intensive training
