Assistant Front Office Manager
Core
Oversees Front Office operations including Reception, CID, Bell Desk, Concierge, Guest Relations, and Valet Parking to ensure hotel standards and guest satisfaction.
Role type
Front Office Manager
Builds
Guest experiences and operational efficiency for a luxury 5-star hotel
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Front office management, guest relations, complaint resolution, inventory management, public relations, team supervision, multilingual communication
Preferred skills
Additional languages, proactive problem solving, high-pressure handling
Responsibilities
Supervise Front Office sections, manage guest complaints, maintain guest history records, ensure proper stock levels, represent management during guest interactions
Seniority
Mid-level management
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.