Leitung (m/w/d) Workforce Management Controlling & Analytics
Core
Lead Workforce Management (WFM) controlling and analytics to steer national staff scheduling, build a unified data foundation, and analyze performance/cost/productivity KPIs for airport security operations.
Role type
Senior IC Workforce Management Controller & Analytics Lead
Builds
Production WFM dashboards, KPI reports, and unified planning data bases for airport security operations
Domain
Airport security services / Workforce Management
Deliverable
production ML models | dashboards & analysis | client delivery
Required skills
Workforce Management expertise, operational staff scheduling, WFM systems (GroundStar, SPX, Kronos), KPI analysis, team leadership, stakeholder communication, Excel/BI tools
Preferred skills
Experience in labor-intensive service or security industry, German/English fluency
Technologies
GroundStar, SPX, Kronos, Excel, BI tools
Responsibilities
Steer national staff scheduling from a controlling perspective, build a unified data basis for planning and billing, analyze WFM KPIs, act as a liaison between operations, controlling, HR, and payroll, develop WFM controlling structures, derive actionable recommendations from variance analysis, lead and develop the controlling & analytics team, ensure compliance with internal guidelines and audit requirements
Seniority
Senior, hands-on IC with team leadership