AI Advisory Solution Architect
Core
Design and deliver AI Experience architectures, proof of concepts, and solution blueprints to accelerate customer journeys on the ServiceNow platform.
Role type
Senior IC AI Solution Architect (Pre-sales/Consultative)
Builds
AI Experience solution blueprints, proof of concepts, and reusable reference architectures for ServiceNow customers.
Domain
Enterprise Software / AI / Workflow Automation / Service Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
AI architecture, workflow automation, integration frameworks, ServiceNow platform mastery, technical discovery, solution blueprinting, proof of concept delivery, cross-functional collaboration
Preferred skills
Ability to build technical credibility quickly, influence customer architectural direction, manage multiple technical workstreams
Technologies
ServiceNow Platform (data model, flows, integration hub, scripting, UI frameworks, security model)
Responsibilities
Lead architectural design sessions translating customer requirements into actionable blueprints; Showcase platform capabilities through technical deep-dive demos; Develop proof of concepts and technical validation frameworks; Collaborate with Solution Consultants to align blueprints with customer priorities; Create and contribute to reusable assets and industry patterns; Assess customer technical landscapes and scalability needs
Seniority
Senior, hands-on IC
