Consultant
Core
Partner with strategic clients to drive business growth, deliver actionable insights, and maximize the value of NielsenIQ solutions.
Role type
Senior client services consultant (strategic account management)
Builds
Strategic client growth plans and service delivery for consumer intelligence clients
Domain
Consumer intelligence, market research, and retail analytics
Deliverable
client delivery
Required skills
strategic client relationship management, business growth planning, cross-functional collaboration, issue escalation management, Net Promoter Score (NPS) ownership, commercial partnership, growth opportunity identification, leadership of cross-functional teams
Preferred skills
understanding of client sales and marketing challenges, translating insights into business recommendations
Technologies
NielsenIQ platforms
Responsibilities
Develop strategic client growth plans; monitor client feedback and coordinate cross-functional stakeholders; manage client relationships and collaborate with Analytics and Insights teams; lead issue escalation processes; own the NPS process; partner with Commercial teams on account plans; identify growth opportunities; provide leadership to cross-functional teams
Seniority
Senior, hands-on IC