Hostess
Core
Welcomes guests, handles requests and complaints, and ensures guest satisfaction at Rixos Hotels Egypt.
Role type
Front of house hostess
Builds
Guest experience and satisfaction
Domain
Hospitality / Hotel operations
Deliverable
product features
Required skills
Guest relations, complaint handling, VIP procedures, environmental sustainability practices, quality management compliance
Preferred skills
Knowledge of guest profiles, customer service orientation
Technologies
MS Office, Fidelio, Opera
Responsibilities
Greet guests with name recognition, resolve guest issues, coordinate with departments, monitor guest satisfaction, implement environmental waste reduction, execute quality management tasks
Seniority
Entry-level
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.