Doorman
Core
Welcome guests, manage luggage, and oversee vehicle parking at a luxury hotel entrance.
Role type
Doorman
Builds
Guest arrival/departure experience, luggage handling, vehicle parking
Domain
Hospitality / Luxury Hotels
Deliverable
product features
Required skills
Guest relations, luggage handling, vehicle parking management, team leadership, conflict resolution, product knowledge
Preferred skills
Hospitality experience, concierge/reception background, professional appearance
Responsibilities
Extend warm welcome to arriving and departing guests, handle guest luggage and manage the luggage store, organize and supervise vehicle parking, resolve guest complaints, check hotel occupancy and VIP status, lead and encourage the team
Seniority
Mid-level, hands-on IC
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