Chef de Brigade H/F - Pullman Paris Montparnasse 4*
Core
Supervises the Front Office team, manages guest arrivals/departures, room inventory, billing, and lobby operations for a 4-star hotel.
Role type
Front Office Manager (Chef de Brigade)
Builds
Guest check-in/check-out processes, room allocation, daily billing, and lobby service standards
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest relations, reservation management, billing and cash handling, team supervision, conflict resolution, sales promotion, security awareness, computer literacy (TARS, Opéra)
Preferred skills
Third language (Mandarin, Chinese, Spanish), coaching mindset, commercial acumen
Technologies
TARS, Opéra
Responsibilities
Supervise receptionists and ensure smooth front desk operations; manage room occupancy forecasts and reassignments; handle guest complaints and special requests; oversee daily cash management and credit limits; promote hotel services and loyalty programs; maintain lobby security and cleanliness; coach team members and foster positive engagement.
Seniority
Mid-level Manager