Reservations and Events Trainee
Core
Trainee role focused on administrative processes, managing individual and group reservations, and coordinating meetings and events to ensure smooth guest experiences.
Role type
Trainee Reservations & Events Coordinator
Builds
Reservation systems data, event schedules, and operational support for hotel front office and F&B
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Reservation system management, administrative process handling, cross-departmental coordination, data entry accuracy, event preparation, guest feedback analysis
Preferred skills
Experience with reservation systems, planning and organization, attention to detail
Technologies
Reservation systems, email, telephone
Responsibilities
Manage and process individual and group reservations via email, phone, and systems; Coordinate meetings and events including preparation and administrative handling; Create PM numbers and book costs for group reservations; Maintain overview in reservation systems for correct availability and allocation; Support daily operations and liaise between departments; Analyze guest feedback and contribute to process improvements
Seniority
Trainee / Intern