VP, Product Strategy-Technology Workflows
Core
Senior strategy partner defining the multi-year strategic position, market sizing, and roadmap direction for ServiceNow's Technology Workflows business (Service Management, Operations Management, CMDB, Asset Management, Portfolio Management).
Role type
Senior individual contributor (VP level), strategy & influence
Builds
Long-term strategic roadmaps, budget allocations, pricing/packaging strategies, M&A targets, and ecosystem frameworks for the Technology Workflows portfolio.
Domain
Enterprise IT Operations, Technology Workflows, AI in Operations, M&A/Corporate Development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, market sizing, M&A evaluation, ecosystem partnership management, executive presentation, technical architecture assessment, pricing strategy, cross-functional influence, AI integration strategy, full-stack infrastructure knowledge
Preferred skills
Engineering degree + MBA, experience with observability/DevOps/CI/CD, venture capital or investment banking background
Technologies
ServiceNow platform, observability tools, DevOps pipelines, CI/CD, public cloud, AI/Agentic platforms
Responsibilities
Own and defend the multi-year strategic position; set market sizing and category definition; shape pricing and packaging strategy; own inorganic strategy (acquisition/partnership evaluation); build and maintain partner ecosystem framework; represent the business in executive forums; maintain competitive picture for AI-native operations; partner across product leadership without direct authority.
Seniority
VP level, Senior Individual Contributor, high altitude strategy
