Patient Access Specialist - Full Time Nights
Core
Front-desk specialist managing patient registration, scheduling, insurance verification, and financial account setup for Northwestern Medicine healthcare encounters.
Role type
Patient Access Specialist (Registration & Scheduling)
Builds
Patient appointment schedules and verified insurance/financial accounts
Domain
Healthcare / Patient Access
Deliverable
product features
Required skills
Patient registration, appointment scheduling, insurance eligibility verification, financial account management, HIPAA compliance, data entry, service recovery
Preferred skills
Healthcare finance, healthcare insurance, patient scheduling, registration
Technologies
Epic, NDAS, ASF, online order retrieval systems
Responsibilities
Collect and verify patient demographic and registration data; schedule appointments and coordinate with physician offices; verify insurance eligibility and benefit levels; inform patients of financial account issues and provide out-of-pocket estimations; perform medical necessity checks; maintain patient confidentiality per HIPAA; complete quality assurance reviews of patient data.
Seniority
Individual Contributor, 2-3 years experience