Service Advisor - Dyer & Dyer Volvo
Core
Schedules service appointments, greets customers, provides cost estimates, monitors repair progress, and authorizes additional repairs for Volvo vehicles.
Role type
Service Advisor
Builds
Customer service and repair coordination for Volvo dealership
Domain
Automotive / After-sales service
Deliverable
client delivery
Required skills
scheduling, cost estimation, customer communication, vehicle maintenance knowledge, regulatory compliance, safety procedures
Preferred skills
test driving, background check clearance, valid driver license
Responsibilities
Schedule service appointments, provide written cost estimates, check repair progress, advise customers on vehicle care, maintain customer satisfaction ratings, follow safety and hazardous waste regulations
Seniority
Entry-level to Mid-level, hands-on IC
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