Sr. Document Production Associate (Tuesday - Saturday 10am-7pm ET)
Core
Provide word processing and document production services for clients, including editing, proofreading, converting, and creating documents.
Role type
Senior Document Production Associate
Builds
Production-ready documents for legal, banking, and corporate clients
Domain
Business support services / Document production
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Advanced MS Office (Word, Excel, PowerPoint), strong keyboarding, document production, quality assurance, troubleshooting software/hardware, independent judgment, meeting deadlines, handling confidential information, training junior staff
Preferred skills
Legal/banking/corporate environment experience, legal timekeeping systems knowledge, higher education
Technologies
MS Office, document production software, job tracking systems
Responsibilities
Assess job requests and identify correct production processes, edit and proofread documents to client satisfaction, troubleshoot complex software or hardware problems, coordinate document production workflow, perform quality assurance on others' work, train junior staff members, interact with clients via phone, email, or in person
Seniority
Senior, hands-on IC