Rooms Controller
Core
Manage hotel room inventory, coordinate daily operations, and ensure guest preferences are met to support Front Office leadership and maximize revenue.
Role type
Rooms Controller (Front Office)
Builds
Guest room readiness and inventory management for a luxury hotel
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Inventory management, reservation review, team coordination, pre-keying, room balancing, upsell support
Preferred skills
Opera PMS proficiency, Microsoft Windows, second language
Technologies
Opera, Microsoft Windows
Responsibilities
Conduct Pre-Keys, coordinate with Housekeeping and Engineering, review guest profiles and reservations, manage room inventory and readiness, balance room types via Room Diary, assign airlines based on contracted types, review weekly resumes, manage front office infographic board, perform Front Desk Agent duties if needed
Seniority
Individual Contributor, operational level