Assistant Manager Housekeeping (Operations)
Core
Manage day-to-day operations of Housekeeping Rooms & Suites, ensuring cleanliness standards, VIP guest requirements, and team supervision at a luxury hotel.
Role type
Assistant Manager Housekeeping (Operations)
Builds
Clean, safe, and pleasing guest environments for Marina Bay Sands
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Team supervision, VIP guest management, safety compliance, cost management, training program development, performance appraisal, multi-cultural service protocols, Mandarin communication
Preferred skills
Hotel pre-opening/renovation experience, change management, decision making under pressure
Technologies
Cleaning and sanitizing chemicals, housekeeping management systems
Responsibilities
Conduct daily briefings and meetings, check VIP rooms prior to arrival, handle guest complaints and surveys, conduct regular room inspections, manage operating costs and supply consumption, supervise and train team members, implement new processes and products, maintain liaison with other departments
Seniority
Mid-level, hands-on IC