Préposé.e au service royal et aux réservations, temps plein (H/F/D)
Core
Front-line guest service and reservations specialist handling calls, bookings, and client inquiries for a luxury hotel.
Role type
Front-line guest service and reservations specialist
Builds
Guest reservations and hotel services
Domain
Hospitality / Hotel operations
Deliverable
client delivery
Required skills
Guest service, call handling, reservation management, report writing, stress management
Preferred skills
Bilingual communication (French/English)
Technologies
None stated
Responsibilities
Answer internal and external calls, manage and verify room reservations, respond to client inquiries, write reports and track information
Seniority
Entry-level to Junior