Receptionniste Welcomer tournant (H/F/X)
Core
Front-of-house receptionist and concierge managing guest arrivals, departures, reservations, and cash handling for a hybrid hotel, restaurant, and bar in La Défense.
Role type
Front-of-house receptionist and concierge
Builds
Guest check-in/check-out, reservation management, and cash transactions
Domain
Hospitality (Hotel, Restaurant, Bar)
Deliverable
product features
Required skills
Multilingual communication, cash handling, reservation management, customer service, conflict resolution, sales promotion
Preferred skills
Additional languages, VIP service experience, loyalty program knowledge
Technologies
Cardex, ACDC
Responsibilities
Greet clients professionally, manage check-ins and check-outs, process payments and cash reconciliations, handle guest requests and complaints, promote hotel services and upsell, manage daily reporting and closing procedures.
Seniority
Entry-level to Junior