Patient Liaison - Internal Medicine Full time Days
Core
Overseeing service experience and optimal use of practice resources for internal medicine patients.
Role type
Patient Liaison (Administrative)
Builds
Efficient clinic operations and patient care coordination
Domain
Healthcare / Internal Medicine
Deliverable
client delivery
Required skills
scheduling, patient communication, data collection, billing error resolution, patient registration, patient education, relationship management, inquiry handling, follow-up coordination
Preferred skills
electronic medical record systems, medical terminology
Responsibilities
Manages schedules for providers, rooms, and equipment; coordinates care alternatives for patients; communicates with patients and staff to ensure treatment compliance; assists with data collection on physician productivity; facilitates resolution of billing errors and denials; registers patients and schedules appointments; provides patient education; maintains relationships with internal and external stakeholders; answers incoming inquiries; conducts follow-up to ensure testing and prescription compliance