Patient Liaison - Medical Specialties Full-time Days
Core
Overseeing service experience and ensuring optimal use of practice resources for patients in medical specialties.
Role type
Patient Liaison
Builds
Efficient patient scheduling and resource utilization for clinical practices
Domain
Healthcare / Medical Specialties
Deliverable
client delivery
Required skills
scheduling, patient communication, data collection, billing error resolution, patient registration, patient education, relationship management, inquiry handling, treatment plan compliance follow-up
Preferred skills
electronic medical record system usage, medical terminology knowledge
Responsibilities
Manage schedules for providers, rooms, and equipment; coordinate care alternatives for patients; communicate with patients and staff to ensure treatment compliance; assist with data collection on physician productivity; facilitate resolution of billing errors and denials; register patients and schedule appointments; provide patient education; maintain relationships with internal and external stakeholders; answer incoming inquiries; conduct follow-up on testing and prescriptions.