Patient Access Specialist Full-Time
Core
Front-desk specialist managing patient registration, scheduling, and insurance verification to facilitate access to healthcare services.
Role type
Patient Access Specialist (Scheduling & Registration)
Builds
Patient appointment schedules and verified insurance eligibility for Northwestern Medicine departments
Domain
Healthcare Administration / Patient Access
Deliverable
product features
Required skills
Patient registration, appointment scheduling, insurance eligibility verification, HIPAA compliance, data entry, customer service, multi-tasking
Preferred skills
Healthcare finance, healthcare insurance experience, patient scheduling/registration knowledge
Technologies
Epic, NDAS, ASF, online order retrieval systems
Responsibilities
Collect and verify patient demographic information; schedule appointments and direct patients through hospital systems; verify insurance eligibility and benefit levels; perform medical necessity checks; complete out-of-pocket estimations; maintain patient confidentiality; provide training to new staff.
Seniority
Individual Contributor, 2-3 years experience