Technicien Support de Proximité Itinérant (H/F)
Core
On-site IT technician providing hardware installation, configuration, troubleshooting, and network support for a water and waste management client.
Role type
Field IT Support Technician
Builds
IT equipment, network connectivity, and user support for client sites
Domain
Water and waste management / IT Infrastructure
Deliverable
client delivery
Required skills
Hardware installation and configuration, Network troubleshooting (routers, switches, TCP/IP), Server maintenance (HP ProLiant), Office 365 administration, Ticketing tools (ServiceNow), Driver's license
Preferred skills
BAC+2 in IT or equivalent experience, 3+ years in IT support, Experience with mobile/itinerant work
Technologies
Windows, Office 365, HP ProLiant, ServiceNow, TCP/IP
Responsibilities
Install, configure, and maintain IT equipment (PCs, printers, peripherals), Resolve network incidents and manage connectivity, Administer Office 365 and server storage, Manage vendor contracts and consumable inventory, Perform daily site visits and user assistance
Seniority
Mid-level, hands-on IC