Presales Solution Consultant - Platform, Data & AI
Core
Technical and solution expert partnering with sales executives to architect, position, and deliver advanced AI, Data, and Custom Application solutions on the ServiceNow platform for enterprise customers.
Role type
Senior Presales Solution Consultant (Platform, Data & AI)
Builds
AI-enabled workflows, data ecosystems, and custom applications on the ServiceNow platform
Domain
Enterprise Software / AI & Data / Cloud Platforms
Deliverable
production ML models | product features | client delivery
Required skills
Presales solution consulting, technical architecture, business acumen, C-level stakeholder engagement, RFP/RFI response, solution storytelling, proof-of-concept development, industry playbook creation
Preferred skills
GenAI, LLMs, Knowledge Graphs, Vector Databases, data fabric architectures, data integration, legacy data modernization, business process automation, API management, ServiceNow platform expertise
Technologies
ServiceNow, GenAI, LLMs, Knowledge Graphs, Vector Databases
Responsibilities
Lead consultative discovery sessions with C-suite to define AI and Data strategies; Design innovative solution experiences addressing specific business challenges; Serve as technical SME throughout the sales process including qualifying opportunities and responding to RFPs; Collaborate on reusable demonstrations, PoCs, and workshops; Present at executive briefings and industry events; Provide product feedback to Product Management; Ensure customer advocacy and value realization
Seniority
Senior, hands-on IC