Account Manager - Business Information Services
Core
Manage a portfolio of clients to increase service value, negotiate renewals, and drive upsell/cross-sell opportunities within the Business Information Services sector.
Role type
Account Manager
Builds
Client contracts and service utilization
Domain
Financial services / Business Information
Deliverable
client delivery
Required skills
contract negotiation, upselling, cross-selling, CRM management, analytical reporting, financial services knowledge, corporate client needs understanding
Preferred skills
Finance or Management degree/certificate, business acumen, commercial awareness
Technologies
Microsoft Office (Outlook, Word, Excel), CRM applications
Responsibilities
Increase value of services for allocated clients, propose and negotiate renewals, engage in upsell and cross-sell opportunities, support customers regarding contract terms and procedures, follow up on actual usage of services, update CRM applications, provide portfolio reports and presentations