Customer Service Rep(05132) - 2320 Apalachee Parkway #K
Core
Friendly face of the organization delivering exceptional service and preparing delicious products for customers.
Role type
Customer Service Representative (Food Service)
Builds
Customer experiences and food products
Domain
Food service / Retail
Deliverable
product features
Required skills
Phone and in-person communication, product preparation, order documentation, conflict resolution, time management, basic computer proficiency
Preferred skills
Food service experience, customer experience
Responsibilities
Answer customer inquiries via phone and in person, resolve customer issues efficiently, make products following accurate standards, document customer orders accurately, identify customer needs and provide recommendations, handle multiple requests simultaneously, escalate complex issues to supervisors
Seniority
Individual Contributor, entry to mid-level