Customer Service Reps
Core
Frontline support role handling customer inquiries, order processing, and complaint resolution for a pizza delivery brand.
Role type
Customer Service Representative
Builds
Customer support interactions and order fulfillment
Domain
Food & Beverage / Retail
Deliverable
client delivery
Required skills
Verbal communication, written communication, cash register operation, basic computer skills, multitasking, problem-solving, empathy, attention to detail, organizational skills
Preferred skills
Previous customer service experience, high school diploma
Responsibilities
Greet customers and answer phone calls, process orders and transactions, provide product information, handle customer complaints, maintain work environment, collaborate with team members, stay updated on policies and promotions
Seniority
Entry-level, individual contributor
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