Officer, Digital Channels Onboarding
Core
Manage the onboarding, acquisition, and operational support for digital channel customers and merchants across eBusiness platforms.
Role type
Digital Channels Onboarding Officer
Builds
eBusiness platforms for digital banking customers and merchants
Domain
Digital Banking / eBusiness Operations
Deliverable
product features
Required skills
Merchant onboarding, Customer onboarding, Technical support, Operational support, Service performance monitoring, Stakeholder management, Vendor management, Inventory management, Business reporting
Preferred skills
Degree in Business Administration, Banking & Finance, Economics, IT, or Computer Science
Technologies
eBusiness platforms
Responsibilities
Manage merchant and customer onboarding processes, Provide technical and operational support for eBusiness channels, Monitor service performance and customer experience, Manage stakeholder and vendor relationships, Oversee inventory and generate business reports
Seniority
Junior to Mid-level, hands-on IC
