Commercial Operations Executive
Core
Program Management Executive driving technical onboarding, operational coordination, and product rollout execution for Tabby's merchant and channel partner ecosystem.
Role type
Senior IC program management executive (fintech operations)
Builds
Merchant onboarding workflows, integration health, and product rollout execution for Tabby's payment platform
Domain
Fintech / Payments / E-commerce integrations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
technical operations, API/webhook literacy, data validation, cross-functional coordination, merchant negotiation, process documentation, analytical problem-solving
Preferred skills
BNPL experience, payment gateway/PSP knowledge, enterprise merchant support
Technologies
APIs, webhooks, e-commerce platforms, plugins, payment flows
Responsibilities
Serve as primary operational and technical liaison between Tabby and partner merchants; oversee merchant and channel partner technical onboarding including documentation and testing; manage merchant data-enablement workflows; lead negotiations on technical requirements; coordinate cross-functional alignment on product rollouts; analyze merchant performance and integration health; own and improve internal documentation and SOPs; support BD teams during technical discussions.
Seniority
Mid-level, hands-on IC