Key Account Manager
Core
Build long-term relationships with key accounts to increase profitability for the Contract Operations group by leveraging technology, DBO-O&M project delivery, and program management.
Role type
Senior Account Manager (Sales & Strategy)
Builds
Long-term customer relationships, key account strategies, and new pricing/service models
Domain
Environmental services (water, waste, energy management)
Deliverable
client delivery
Required skills
Account management, sales strategy, contract negotiation, KPI reporting, cross-functional collaboration, market analysis, pricing strategy
Preferred skills
Advanced degree, continuing education in relevant topics
Technologies
N/A
Responsibilities
Provide sales and account management to meet profit and revenue targets; manage national programs and direct renewals; coordinate negotiation of master service agreements; oversee reporting of key performance indicators; resolve escalated customer issues; develop new pricing and service strategies.
Seniority
Senior, hands-on IC