Key Account Manager
Core
Build long-term relationships with key accounts to increase profitability for the Contract Operations group by leveraging technology, DBO-O&M project delivery, and program management.
Role type
Senior Key Account Manager (Sales & Account Management)
Builds
Long-term customer relationships, national programs, and service strategies for the Contract Operations group
Domain
Environmental services, water management, waste treatment, and energy consulting
Deliverable
client delivery
Required skills
Account management, sales strategy, contract negotiation, pricing strategy, stakeholder management, performance reporting, issue resolution, market analysis, cross-functional collaboration
Preferred skills
Advanced degree, continuing education in relevant topics
Technologies
None explicitly stated
Responsibilities
Provide sales and account management to meet profit and revenue targets; manage national programs and direct renewals; coordinate negotiation of master service agreements; oversee reporting of key performance indicators; resolve escalated customer issues; develop new pricing and service strategies
Seniority
Senior, hands-on IC