Airport Representative
Core
Welcome and assist hotel guests at Siem Reap International Airport, coordinating arrivals/departures and providing local information.
Role type
Airport Representative (Hospitality)
Builds
Seamless guest arrival and departure experiences for hotel guests
Domain
Hospitality / Tourism
Deliverable
client delivery
Required skills
Guest service, transportation coordination, flight schedule monitoring, VIP handling, issue resolution, Microsoft Office proficiency
Preferred skills
Hospitality experience, local knowledge of Siem Reap, additional languages
Responsibilities
Welcome and assist hotel guests at the airport, coordinate guest transportation, liaise with hotel teams (Concierge, Butler, Front Office), monitor flight schedules, assist VIP guests, handle guest inquiries and resolve issues
Seniority
Entry-level to Mid-level, hands-on IC
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