SPS Customer Service Specialist Hungary (7-month fixed-term)
Core
Manage the Order-to-cash process and customer service for SPS (Specialty Products) customers, ensuring operational excellence and sales target achievement.
Role type
Customer Service Specialist (Order-to-Cash)
Builds
Order fulfillment, invoicing, and inventory management for agricultural specialty products
Domain
Agriculture / Crop Protection
Deliverable
product features
Required skills
Order-to-cash process management, inventory management, EKAER reporting, contract and rebate management, stock reconciliation, customer complaint handling, distributor performance monitoring
Preferred skills
Process continuous improvement, SAP usage
Technologies
SAP, MS Office
Responsibilities
Execute Order-to-Cash process including order processing, stock checks, and invoicing; Manage EKAER reporting; Ensure efficient inventory management and stock reconciliation; Manage stock return processes; Support contract and rebate management; Lead and contribute to SPS projects; Cooperate with Sales to monitor distributor performance; Ensure timely processing of customer complaints.
Seniority
Individual Contributor