Inside Sales Specialist
Core
Manage complex B2B customer accounts, oversee end-to-end order execution, and provide analytical support to drive business growth.
Role type
Inside Sales Specialist (Commercial Support)
Builds
Customer order fulfillment, sales forecasts, and operational dashboards
Domain
Food ingredients & pharmaceutical excipients (B2B)
Deliverable
dashboards & analysis
Required skills
B2B order management, SAP/ERP proficiency, customer account management, pricing analysis, CRM tools, cross-functional collaboration
Preferred skills
Forecasting support, sales analytics, process improvement, sample fulfillment coordination
Technologies
SAP, CRM tools
Responsibilities
Manage complex customer accounts and oversee end-to-end order processing; Coordinate product sample requests and customer onboarding; Resolve moderately complex customer issues related to orders and inventory; Support Account Managers with quotes, proposals, and pricing analyses; Develop and maintain dashboards, reports, and KPIs for sales leadership; Drive continuous improvement initiatives for business processes.
Seniority
Mid-level, hands-on IC