Préposé(e) à la réception
Core
Front desk receptionist managing guest arrivals, departures, and reservations at a luxury boutique hotel.
Role type
Front desk receptionist
Builds
Guest check-in/check-out processes and reservation management
Domain
Hospitality / Luxury Hotel
Deliverable
product features
Required skills
Bilingual communication (French/English), reservation management, guest service coordination, multi-department liaison, computer proficiency
Preferred skills
Hotel management software knowledge, proactive problem solving, team collaboration
Responsibilities
Greet guests with courtesy and professionalism, process check-in and check-out procedures, manage room reservations via phone/email/systems, anticipate and respond to guest needs, provide recommendations for hotel services and local attractions, coordinate between housekeeping, dining, and maintenance departments
Seniority
Individual Contributor