Recepcionista de hotel (Santiago de Compostela)
Core
Front desk receptionist for a luxury Relais&Châteaux hotel in Santiago de Compostela, managing guest arrivals, departures, and reservations to deliver personalized hospitality experiences.
Role type
Hotel receptionist (front desk)
Builds
Guest check-in/check-out processes, reservation management, and hotel information services
Domain
Hospitality / Luxury Hotel
Deliverable
client delivery
Required skills
Guest relations, reservation management, incident resolution, hotel management software proficiency, English (fluent)
Preferred skills
Tourism or Hotel Management education, experience in 4-5 star hotels, additional languages
Responsibilities
Welcome guests and process check-in/check-out, inform guests about hotel services and experiences, manage reservations and handle inquiries, resolve guest issues, manage the hotel shop, collaborate with the team to ensure service excellence
Seniority
Entry to Mid-level