Front Office Manager - Maternity Cover (8 months)
Core
Lead the Front Office team to deliver personalized guest experiences and ensure seamless operations during arrivals and departures.
Role type
Front Office Manager
Builds
Guest experiences and operational efficiency for hotel guests
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Team leadership and mentoring, Guest relations management, Conflict resolution, Operational oversight, Training and development, Cross-department collaboration
Preferred skills
Opera Cloud PMS experience
Responsibilities
Lead and mentor the Front Office team, Oversee guest arrivals and departures, Handle guest feedback and concerns, Collaborate with other hotel departments, Implement training initiatives, Manage Front Office operations
Seniority
Mid-Senior, hands-on IC
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