Workforce Analyst
Core
Manage demand forecasting and staffing needs for store reception teams across LATAM markets using standardized workflows and scalable scheduling models.
Role type
Workforce Analyst (Operations Planning)
Builds
Scalable scheduling models and operational planning platforms for PedidosYa Market
Domain
Quick-commerce and food delivery in Latin America
Deliverable
production ML models | dashboards & analysis
Required skills
SQL (advanced), statistical analysis, root cause analysis, data-driven decision making, process optimization
Preferred skills
Industrial Engineering, Economics, or Business Administration background, understanding of company planning ecosystem
Technologies
SQL
Responsibilities
Manage demand projections and workload for store receptions by store, day, and hour; Parameterize planning systems to determine staffing needs integrating local market data; Coordinate regional shift planning for PedidosYa Market using scalable curve generation models; Analyze planned shifts in LATAM markets to detect coverage gaps and improvement opportunities; Develop statistical analyses to optimize task allocation and distribution via planning platforms
Seniority
Mid-level, hands-on analyst
