Labor Standards Expert
Core
Own and develop the store labour standards model to define accurate time values for store tasks, enabling data-driven labour planning across all store types and formats.
Role type
Senior IC labor standards expert (retail operations)
Builds
Validated time standards and labour planning models for retail operations
Domain
Retail operations and workforce management
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Work measurement, labour standards modelling, process analysis, labour optimisation, workforce management systems, productivity data interpretation, methodological rigour, documentation quality
Preferred skills
Experience with scheduling systems, omnichannel flow analysis
Technologies
Workforce management or scheduling systems
Responsibilities
Own and maintain the end-to-end store labour standards model, define and improve calculation logic, lead time studies and productivity assessments, update standards for new processes, establish review cadences
Seniority
Senior, hands-on IC