Lounge Manager
Core
Lead and support a team to deliver premium hospitality, food, and beverage experiences for discerning guests in Aer Lingus Lounges at Dublin Airport.
Role type
Senior hospitality operations manager (lounge)
Builds
Premium lounge environments and guest experiences
Domain
Aviation hospitality / Airport F&B
Deliverable
product features
Required skills
People leadership, team mentoring and training, operational management in high-end hospitality, budget creation and financial performance management, stakeholder relationship building, KPI achievement (Health, Safety, Sustainability), strategic thinking, crisis management in fast-paced environments
Preferred skills
Passion for food and customer experience, analytical skills, delegation, solution-oriented mindset
Technologies
None stated
Responsibilities
Lead and inspire direct reports to deliver exceptional standards; Build relationships with clients and key stakeholders; Develop team through mentoring and training; Create a culture of excellence; Achieve business critical KPIs including Health and Safety, Sustainability, Financial and Governance
Seniority
Senior, hands-on IC