Disability and Leave Services Associate - Contract Opportunity
Core
HR representative providing case management for leave of absence, disability, and accommodation services to Fortune 500 employees across the US.
Role type
Individual contributor case specialist
Builds
Leave adjudication and accommodation support for client employees
Domain
Human Resources / Employee Benefits
Deliverable
client delivery
Required skills
case review, document validation, correspondence handling, troubleshooting, problem solving, compliance with federal/state laws, return-to-work planning, data entry, research, customer service, verbal and written communication, multi-tasking, basic PC skills, Microsoft Office proficiency
Preferred skills
customer service experience, CRM applications experience, technical troubleshooting skills
Responsibilities
Serve as point of contact for assigned employees, review documentation to adjudicate leaves, assess and adjust case management plans, address sensitive situations, troubleshoot issues, facilitate return to work, ensure regulatory compliance, maintain system records
Seniority
Entry-level to Mid-level IC
