Senior ServiceNow Consultant
Core
Lead complex ServiceNow implementation projects for public and semi-public clients, delivering end-to-end solutions including ITSM, ITOM, HRSD, CSM, and SecOps while integrating AI and hyperscaler strategies.
Role type
Senior ServiceNow Consultant & Architect
Builds
Scalable, AI-driven ServiceNow platforms on hyperscalers (AWS, Azure, OCI) for public sector clients
Domain
Public sector IT / ServiceNow Platform / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow architecture, JavaScript/TypeScript, Java, REST/SOAP, SQL, BPMN, CI/CD, DevOps, ITIL, Agile (Scrum, SAFe), LEAN
Preferred skills
AI implementation, Agentic AI services, Strategic bidding (RFPs), Mentoring
Technologies
ServiceNow, AWS, Azure, OCI, JavaScript, TypeScript, Java, REST, SOAP, SQL, BPMN
Responsibilities
Lead complex projects for public/semi-public clients, Mentor less experienced colleagues, Contribute to strategic bids (RFPs), Design scalable AI-driven ServiceNow solutions, Provide business advisory for digital transformation
Seniority
Senior, hands-on IC with strategic advisory