ServiceNow AI Architect
Core
Lead architecture strategy, standards, and roadmaps for ServiceNow AI and intelligent automation solutions, designing scalable enterprise-grade systems.
Role type
Senior ServiceNow AI Architect
Builds
Enterprise-scale AI solutions using Now Assist, AI Agents, and Workflow Data Fabric for business transformation.
Domain
Healthcare / Enterprise AI & Automation
Deliverable
production ML models | product features
Required skills
ServiceNow architecture, solution architecture, integration design, APIs, cloud technologies, security principles, AI capabilities (Now Assist, AI Agents, Predictive Intelligence, Virtual Agent, Workflow Data Fabric)
Preferred skills
Generative AI, Agentic AI, LLM-powered solutions, AI governance, model oversight, ITSM/HRSD/CSM/App Engine expertise, TOGAF, cloud modernization, DevOps, CI/CD, Infrastructure as Code
Technologies
Agentic AI, AI Agents, CI/CD, Cloud, DevOps, Fabric, ITSM, LLM, Security, ServiceNow, TOGAF
Responsibilities
Lead architecture strategy and roadmaps for ServiceNow AI; design scalable enterprise solutions; develop conceptual and logical architectures; partner with stakeholders to translate business needs; establish AI governance and security guardrails; guide implementation teams through design reviews; evaluate emerging technologies; mentor architects and engineering teams.
Seniority
Senior, hands-on IC
