RECEPTIONNISTE
Core
Welcome guests throughout their stay and provide necessary information for a smooth experience.
Role type
Front desk receptionist
Builds
Guest check-in/check-out processes and reservation management
Domain
Hospitality / Hotel operations
Deliverable
product features
Required skills
Reservation management, guest relations, administrative procedures, phone handling, tourist information
Preferred skills
FOLS software proficiency
Responsibilities
Greet individual and group guests, manage reservations and guest accounts, process check-in/check-out on the hotel system, verify guarantees and reservations, handle phone calls, respond to guest requests, provide tourist information
Seniority
Entry-level
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